Introduction
Managing the facilities of today’s hi-end and hi-availability
data centres is an extremely demanding and complex
task which is often under estimated. There is often very little appreciation
and understanding of the complexities of managing today's mission critical data
centres, especially since many of the data centres are operating at, or near, their design limits and
downtime is never an option. The way a data centre is
managed at the facilities layer makes all the difference. Even a data centre designed to Tier-4 as per the ANSI/TIA-942 standard
could still experience many unscheduled down time events due to poor planning,
operations, mainte- nance
and management processes.
The CDFOM® course is a 3 day course which will enable
participants to gain in-depth knowledge in managing data centre
operations which include the following key subject matters; capacity planning,
latest green initiatives, how to properly commission and de-commission
equipment, compliance to safety standards, statutory compliance and
international standards, managing people, vendor management, handling
incident/crisis management as well how to keep operations really simple,
manageable, effective and efficient and much more.
Benefits
After completion of the course the attendee will be able to:
- To setup a data centre
facilities operations team
- To manage and motivate your facilities
management team
- To setup SLA’s and manage them
including liabilities, KPI’s etc.
- To manage vendors and measure their
performance
- To manage physical security taking into
account requirements of standards such as ANSI/TIA-942 etc.
- To manage safety & statutory
requirements
- To effectively and efficiently manage
data centre operations
- To manage documents
- To set-up equipment life cycle
including testing
- To define data centre
design limits and set-up and manage a proper capacity management plan
- To commission and de-commission
equipment
- To go about IT cable management
- To manage the day-to-day data centre operations
Target Audience
The primary audience for this course is an IT, facilities or Data
Centre Operations professional working in and around the data centre and having oversight accountability or
responsibility for achieving and improving high availability and manageability
of the data centre operations.
Prerequisite
It is advisable for the participants to have
some experi- ence in data centre operations although it is not required. Highly
recommended is to attend the CDCP® prior to attending CDFOM®.
Delivery Structure
CDFOM® is an instructor-led course that uses a combination of
presentation lectures and question and answer sessions, to discuss attendees’
specific needs and issues experi- enced
in their own environment. Attendees are able to tap into the trainer’s
extensive experience to enable them to solve practical problems in their
current envi- ronment, thus
adding tremendous value.
Exam and Certification
Certification exams will be arranged at the end of the last day of
the course. The exam is a one and a half hour, 60 questions, closed
book exam. Results of the exam pass/fail will be communicated to the attendee
within four weeks after the examination. Attendees who pass the exam will
receive the official “Certified Data Centre Facilities Operation Manager”
Certificate. Certification is valid for a three years
period after which the student needs to re-certify. For more information about
certification please click here
Registration
To register
for the course, please click here or send e-mail to training@cyber-wall.com
Please click
here for the latest course schedule.
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